Dublin Bus accessibility initiatives and how they apply to the wheelchair user.Dublin Bus is committed to giving a quality service that suits all of their customers and in so doing they are making their fleet accessible. They aim to have a totally accessible fleet by 2012. All low-floor buses have one space for a person using a wheelchair and can fit all standard wheelchairs up to 70cm wide and 120cm long. View details on Passengers Using Wheelchairs Dublin Bus have a complaints procedure where breaches of the Disability Act, 2005 occur. Dublin Bus operate a 'Travel Assistance Scheme' which is available to anyone who would like to use Dublin's public transport system but needs a little help getting started. It offers practical advice on planning your journey and can provide a trained member of staff to accompany you the first few times you travel. or email travelassist@dublinbus.ie Not all buses are wheelchair accessible yet and you should check with the Bus company before starting out on your journey. Address: Head Office, 59 Upper O’Connell Street, Dublin 1, Ireland. Sales Office and Information Bureau: Telephone: (01) 873 4222 Fax: (01) 703 3177 Email: INFO@dublinbus.ie Phone lines open: Monday to Saturday 08:30hrs – 18:00hrs |
